F.A.Q.
(Frequently Asked Questions)

I’M UNSURE ABOUT A SIZE OR I HAVE A FIT QUESTION.  HOW DO I FIND THIS INFORMATION?

Size charts are coming soon…please email us with sizing questions at HUSHMONEYCLOTHING.com

THE T-SHIRT I WANT IS OUT OF STOCK, WHAT CAN I DO?

Many items sell out quickly, but there is a possibility that we will get more soon (some items are limited edition.  Look in the details section of the product to see if a product is limited edition or not). Please don’t hesitate to email us at info@hushmoneyclothing.com* and we’ll notify you when we have your item in stock.

CAN I MAKE CHANGES TO AN EXISTING ORDER?

If you need to change or cancel your order, please contact us immediately. We generally process orders within 4-8 hours, and once we process your order, we will be unable to make any changes.

WHEN WILL I RECEIVE MY ORDER CONFIRMATION?

Once your order ships, you will receive an email confirmation to the email address you entered on your order. You will be emailed when the package is shipped, received and if there is any delays in shipping.  If for some reason, you did not receive an email, please check your spam folder.

WHY WAS MY ORDER CANCELED?

In rare cases, some orders have canceled due to merchandise being unavailable.  Again, this is extremely rare; however, in the event that it does happen, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order.

WHAT ARE YOUR BUSINESS HOURS?

We are open for business Monday-Friday from 9:00am – 5:00pm Eastern Standard Time (excluding ALL holidays) Emails sent over the weekend will be answered on the following business day.

WHEN WILL MY ORDER SHIP?

Most orders are processed within 1-2 business days of purchase. We do try to work on orders as soon as possible to minimize the wait time.  All of our orders ship via USPS; most domestic packages will arrive within 3-7 business days after being shipped, depending on location. International orders will arrive within 10-14 business days. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

PLEASE NOTE: For all “pre-order” tees, please allow 3-4 weeks after your order was placed to receive it.

WHAT IS YOUR RETURN POLICY?

Hush Money Clothing does not accept returns.  However, you are able to exchange your items within 14 days of purchase.  If you are exchanging an item, please contact our customer service staff by email at customer@hushmoneyclothing.com* you will be asked to fill out a return slip. All exchange items can be sent to:

Hush Money Clothing

PO BOX 495

Yonkers, NY 10701

If you are exchanging an item, please include $5 for return shipping (money order please!).

If you have any questions, or if you received a defective or incorrect item, please contact our customer service staff.